Shipping & Handling Information
Magnetic Poetry uses the US Postal Service as its primary continental U.S. shipping provider. We ship using Priority Mail. Please allow 5-14 business days for transit time from date of order placement (do not include Friday, Saturday or Sunday in calculation of transit time). Magnetic Poetry is not responsible for delays in transit time and does not guarantee delivery times. Based on your ship to address, applicable local sales taxes will be charged.
Magnetic Poetry ships Monday-Thursday; we do not ship on Friday, Saturday or Sunday.
We charge shipping & handling based on your order total. This charge includes postage, packing cost, and shipping supply costs.
Below is our rate information.
|If your Magnetic Poetry purchase is…||Your shipping will be…|
|United States (shipped via USPS priority mail)|
|over $50||FREE to continental US addresses|
|Canada (shipped via USPS priority mail)|
|All Other Countries/International (shipped via USPS Priority Mail)|
Magnetic Poetry uses the US Postal Service as its primary continental U.S. shipping provider. We ship using Priority Mail. Please allow 5-14 business days for transit time from date of order placement (do not include Friday Saturday or Sunday in calculation of transit time). Magnetic Poetry is not responsible for delays in transit time and does not guarantee delivery times.
Magnetic Poetry orders ship from Minneapolis Minnesota within 2 Magnetic Poetry business days of receipt of order. Business days for Magnetic Poetry are Monday through Thursday, 9-5 CST.
If you request expedited shipping, please contact us directly at 1-800-370-7697 or 612-638-1040 during our regular business hours (M-Th 9-5 CST). Please note that 2 day and overnight shipping are charged at UPS posted rates and will be from $25-50 for one kit.
International Shipping Information
Due to the wide variety and complexity of shipping systems used globally, international shipping can be very slow and delivery times are difficult to predict. We thank you in advance for your patience.
European Union* orders are shipped via USPS International Priority. (* EU Countries = Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Lithuania Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovenia Spain, Sweden, Switzerland, Turkey, United Kingdom). Please allow at least 14 to 28 business days for delivery.
Other international (non-Canada, non-EU) orders are shipped via USPS International Prioirty. Please allow up to 12 weeks for delivery.
The speed of delivery will be impacted by time spent in the U.S. Postal Service, in customs clearance and in the postal delivery system of the recipient's country. Magnetic Poetry has no control over these factors. International shipments can be further impacted by inaccurate delivery addresses, customs delays and post office delivery restrictions. Orders affected by these factors generally take at least 8 weeks for delivery; Magnetic Poetry can take no action on these orders during that time. Again, we thank you for your patience.
Customs Declarations, Duties & Taxes
International orders may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance are your responsibility; Magnetic Poetry does not pay any costs for importation or taxes. If in doubt, check with your local post office to determine how much you will be charged to receive your order. Every international shipment has an appropriate customs form securely attached to the exterior of the package. This form declares the actual value and contents of the package and can not be altered to reflect any other value.
Magnetic Poetry is not responsible for packages lost in transit. Most delays with international shipments occur in the local customs office and/or local post office of the destination country. Most of the variability in shipment duration is due to time spent in customs or when a package is awaiting pickup at a post office (and, in the case of surface shipments, awaiting a ship for overseas transport). If you feel your package is late, first check with your local post office and customs office. Magnetic Poetry is not responsible for any costs incurred by the purchaser or recipient of orders due to shipment failure or late delivery.
Tracking International Shipments: Due to the number of factors beyond our control, we do not currently offer tracking of international shipments as a part of our standard international shipping.